Enhanced Dining Experience - «airBaltic» Launches New Meal Pre-Order Concept

airBaltic.com | 2024.10.30

The Latvian airline airBaltic is pleased to announce the launch of a new meal pre-order concept created to improve the in-flight dining experience in Economy Class. The new concept features an even more diverse range of meals and a brand new mix-and-match functionality, allowing passengers to customize up to ten meal and drink options (up to five meal and up to five drink options) to meet their individual preferences and dietary needs.

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Customers can now customize their order with by selecting up to ten different meal and drink items, whether it is just a drink and a snack, or a full-course meal. This innovation provides a diverse and personalized in-flight dining experience onboard airBaltic’s flights like never before.

Additionally, the new pre-order concept includes a variety of meal options that have not previously been on airBaltic’s menu, such as hot sushi, duck confit, ravioli with cup mushrooms, and more. Furthermore, it will continue to offer even wider range of options for vegan, gluten-free, and other dietary needs, ensuring that every passenger can find something that suits them.

Natalija Kuzmina, VP Customer Experience & Insights at airBaltic: “We are continuously enhancing the in-flight experience for our customers. Our popular Economy Class meal pre-order service has been upgraded to offer new meal options and the ability for customers to customize their orders as they wish. Whether passengers want just a snack or cake with coffee, or a full-course meal, they can enjoy the flexibility to create their ideal meal combination.”

“Furthermore, the new meal pre-order concept will significantly reduce waste, promote sustainability, and support a more environmentally friendly approach,” added Kuzmina.

The new meal pre-order concept for Economy Class is now available, and passengers can place their orders only during ticket purchase. Passengers who wish to add meals after purchasing their tickets will have access to the previous meal pre-order options. The new meal pre-order concept for existing bookings will be introduced next year, allowing passengers to add meals through the Manage My Booking section on the airBaltic website or during the check-in process. Furthermore, in Economy Class airBaltic will continue to keep its buy-on-board service.

The Business Class will continue to keep its existing inflight service – a gourmet meal perfectly paired with a curated selection of premium alcoholic and non-alcoholic drinks.

airBaltic operates more than 130 routes from Riga, Tallinn, Vilnius, Tampere and, seasonally, Gran Canaria, offering connections to a wide range of destinations in the airline's route network in Europe, the Middle East, North Africa, and the Caucasus region. A complete schedule of airBaltic flights and tickets are available on the company's homepage at www.airbaltic.com.